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What is your design process?
Our design process is super simple! Once you reach out to us, we’ll get back to you within 24 hours (Monday–Friday). While we might reply to emails outside those hours, we handle all design work during business hours to give it the attention it deserves.
Please click on the “our process” above to see a more layout way of our design process
What happens if I pay the deposit and don’t like the design?
We get it—this might be a worry! But honestly, it doesn’t happen often because we work hard to understand your vision right from the start. With clear communication and a collaborative approach, we aim to exceed your expectations every time. Plus, with over 30 years of experience, you’re in good hands.
What is your turnaround time?
We aim to deliver most designs within three working days. If there’s a delay for any reason, we’ll let you know before we start, so you’re always in the loop. We’re big on communication—you’ll never feel left in the dark!
Can I edit the design files you provide?
Unfortunately, no. We send flattened images to protect the design’s quality and ensure everything looks just the way it should. We use industry-leading Adobe software and have over 30 years of experience, so you can leave the editing to us while you focus on your business!
Can you create a logo for me, and how much does it cost?
Of course, we can! Logos are one of our favorite things to design because they help bring your brand to life. We’ll chat with you about your business and brainstorm how to make your logo stand out, attract customers, and leave a lasting impression. Our rates start at £40 per hour, but think of it as an investment in making your brand unforgettable!
Can you provide multiple options?
We totally understand that getting it perfect on the first try isn’t always possible. That’s why we’ve created a process that’s creative, efficient, and focused on YOU. With a bit of feedback from you, we’ll tweak and refine your design until it’s just right—without endless back-and-forth emails. We listen, and we really mean it when we say that!
During our initial meeting, we’ll aim to provide a price that’s competitive and tailored to the time and type of design work required. If any changes to the job come up during the process, we’ll make sure to discuss them with you right away. This way, everything stays transparent and fair for both side
Do you offer free design?
We don’t offer free design services, and here’s why: designing takes time, expertise, and creativity, and we value the work we put into crafting something unique just for you. Every design we create is tailored to help your brand stand out, and that kind of attention to detail is what we’re proud of. That said, there are some products we offer with complimentary design included, but please note these are limited in terms of both design scope and time. These are ideal for simpler projects where a quick, professional touch is all you need.
If you’re looking for something more customised, we’d love to chat about your ideas and create a design that truly reflects your vision. It’s an investment in your business, and we’ll make sure it’s worth every penny!
Do you offer proofreading as part of the design process?
At Vibrant and Creative, we do our best to catch any obvious errors during the design process, but we can’t guarantee everything will be perfect. Like they say, two pairs of eyes are better than one! We recommend carefully proofreading your text before sending it to us and double-checking the final proof.
Please note, you are fully responsible for approving the final proof before printing. Vibrant and Creative cannot be held liable for errors such as typos, grammar mistakes, or punctuation issues found after printing. Any corrections or reprints will be at your expense.
Take your time with the final review, and let’s work together to make your project shine!
Need Artwork
When you have a vision but struggle with either time or knowledge, Vibrant and Creative can help. Prices start from £40.00 p/h. Premium fonts or stock images are charge at addiontal cost. Larger projects that take longer than an hour are billed per project and not per hour. Please let us know for a tailored quoteDownload our Templates
From flyers to business cards, roll-up banners, and more, download the correct PDF template to guarantee proper alignment.Our Process
From concept to delivery, we exceed your expectations.I was looking to source school leavers hoodies and wanted to keep the business local. Having found Chris of Vibrant and Creative less than 2 miles from where I live, the whole design and order process was so easy and fast, taking less than 2 weeks in total. In addition, the materials are sustainable and collection was available. I am absolutely delighted with the design, print quality, and cost. I would highly recommend. Thank you Chris
Tina Barnes
Chris is a delight to work with, and is very flexible in the products he supplies. Would definitely recommend Vibrant and Creative to any business or individual wanting personalised clothing and merchandise!
Thank you Chris from all of the Care business Associates Team!
Fantastic work ⭐️ we are very pleased with our new menu board and flyers. Great design work and products. Thanks Chris for making a stressful decision easy 😊
Diane, The Fryery (Kew)
We came into contact and used Chris in the early stages of my business, years later and I don't even consider looking elsewhere. From van lettering and removal, to billboards and banners to website support and workwear. Chris is professional & dedicated to his work and he's clients and it shows in all of his work. Top man and top company that I would recommend to all that seek.
Atlantis Property Developments LTD
We had some graphics and branded put on our van by Vibrant and Creative and can honestly say they are one of the best companies we have ever dealt with. Chris has kept us informed from the initial contact to the finished product. Our van looks brilliant and the design was fantastic. We would recommend to everyone. Thanks once again Chris for you professionalism
Alan Platts. Lavish, Knowsley, Liverpool
We both looked around for a signage firm that would understand our vision and come up with some ideas outside of the box. We contacted vibrant and creative, Chris got to work on our concept. His vision was beyond what what we expected and began installing our signage within 10 days. Can't recommend them enough. Thanks
Gavin McGuire. Virute Mortages, Knowsley, Liverpool
Fabulous! Vibrant and Creative print and supply all the training kit for Kirkby Milers AC - feedback from members has been brilliant.
Helen Eaton. Kirkby Milers AC
Got the lockdown deal from chris to do our new van decals, best price we had seen!! Service was 2nd to none and even worked around us to fit us in so we didnt have to take the van off the road during working hours
Michael Edwards
Thanks chris you’ve done a brilliant job and I’ll definitely recommend you. Chris redesigned my logo and business cards which look at lot professional.
Tim Wilson